KV AI

Client not paying? — Belgium 🇧🇪

A step-by-step escalation path
1

Friendly reminder

Send a polite email reminder with the invoice attached. Most late payments end here.

2

Formal written notice (ingebrekestelling / mise en demeure)

A formal demand letter, typically by registered mail, stating the amount, deadline, and consequences. Often a required step before further action in Belgium.

3

Late payment interest & fixed compensation

Belgian law provides for late-payment interest and recovery costs on B2B invoices (Law of 2 August 2002). Exact rates must be verified by a licensed professional.

4

Offer a payment plan

If the client has cash-flow trouble, a written installment agreement can recover the money while keeping the relationship.

5

Debt collection or lawyer

Engage a collection agency, bailiff (gerechtsdeurwaarder/huissier), or lawyer. For undisputed B2B debts, simplified procedures may exist — verify with a professional.

6

Court proceedings

As a last resort, claims go before the competent court (e.g., ondernemingsrechtbank / tribunal de l'entreprise). Get legal advice first.

This is general educational information, not legal advice. Steps, thresholds, and rates must be verified by a licensed professional in Belgium before acting.